- Full Name
- Check/Money Order for $29.95, made out to Cotê Hair (for shipping/handling)
- Return Address
- Phone Number
- E-Mail Address
- Order Number/ Proof of Purchase
- A brief description of the issue
Shipping & Returns
Orders are shipped via UPS on business days only and within 24 hours of ordering. Business days are Monday-Friday, excluding federal holidays in the United States.
* We are currently unable to accept orders to be billed or shipped to destinations outside the U.S.
Shipments to APO/FPO and P.O. Box Addresses
Most items may be shipped to a P.O. Box or Military APO / FPO address, but some restrictions apply.
Orders being sent to P.O. Boxes or Military APO / FPO addresses must be shipped via the United States Postal Service.
Shipping to U.S. Territories, Alaska, and Hawaii
Items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. If you have any questions concerning the shipment of your order, please contact us via email or (844) 277-2683.
Orders shipped to Alaska & Hawaii are excluded from free shipping discount.
Shipping / Handling Charges
We charge a flat rate of $9.95 to orders everywhere in the U.S., excluding Alaska & Hawaii.
Orders totaling over $300.00 receive free shipping, excluding Alaska & Hawaii.
When your order arrives, please check for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to the item(s) in your shipment, please contact us immediately via email or (844) 277-2683.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.